EVOX IN FOCUS:
How many vehicles will EVOX IMAGES® shoot this year?
EVOX IMAGES® offers the most complete US vehicle library. We shoot a minimum of 650 cars per model year and therefore have a unique standing in the marketplace. Each of the 650 cars arriving at our studio goes through our Standardized Production Process in order to produce product correct car stock photos. We do not substitute with carry-over imagery.
Where do I find a current list of available vehicles?
For a complete list, please contact your Customer Support Specialist at ailsupport@evox.com.
Which vehicles will you be shooting and when?
Each year we develop a production timetable however it is subject to change due to product availability, natural disasters or other external causes beyond our control. For additional information, please contact your Customer Support Specialist at ailsupport@evox.com.
Which vehicles do you offer in the image library?
Each year we develop a production timetable, however it is subject to change due to market demand, top sales, and new body styles. We are proud to offer car stock photos and interactive imagery for all major U.S. OEMs. We shoot over 50 car stock photos on a minimum of 650 cars per model year.
What types of images are available?
Please visit the EVOX product pages to see our collection of still and interactive products. The Full Stills Set will show you which images we shoot for every vehicle.
What types of exterior/interior images are available? May I receive a shooting list?
We shoot over 50 exterior/interior images per vehicle; please visit the Full Stills Set product page to see samples or contact your Customer Support Specialist to request the Full Stills Set Spec Guide at ailsupport@evox.com.
Are your images offered with transparent backgrounds?
For still images we offer PNG formatted files that have transparent backgrounds.
Do the PNG files include paths?
PNG files do not support paths. If you are interested in files with paths, our JPEG files include paths. We also offer composite TIFF files that include paths and channels for design purposes.
Do you offer every color available for every vehicle you shoot?
Our colorized images offer every color available for that specific vehicle, with model level color coverage from MY2009 – Current.
I'm trying to access the Evox Catalog. Who should I contact if my user name or password is not working?
Please contact EVOX IMAGES® at 310-605-1400 and ask to speak with a customer Support Specialist or email us at ailsupport@evox.com.
How do I receive product samples for online testing purposes?
Please contact an experienced Licensing Specialist. He/she can provide qualified prospective clients with access to the Evox Sample Use Library. There is a short form agreement to get you started quickly.
Do you host images?
Most of our clients prefer to host our imagery directly on their servers. We offer secure FTP access from which you can easily download and store your still and interactive products.
How often do you release car stock photos?
We release our imagery to the library as soon as vehicles are complete. This can be as often as daily, Monday through Friday.
Is your library automatable? (I.e., Can I set up a script to automate downloading?)
We provide standardized naming conventions for all of our assets, so automating image downloads is easy with EVOX.
What is the best method to manually download imagery?
The best way to efficiently and securely download our imagery manually is via a FTP client, rather than using an HTTP point of access. Many Web browsers such as FireFox and Internet Explorer support FTP connections; however, you will find that a dedicated FTP application will provide much more efficient navigation and downloading from our library. Try a free FTP solution, like FileZilla.
How do I know when new vehicles are released to the image library?
Please contact your Customer Support Specialist at ailsupport@evox.com and request to be added to our Delivery Notification email list.
What types of formats do you offer for your interactive products?
Interactive products, like our 360 Exterior Spins and 360 Interior Panoramas are available in Flash and QuickTime formats. iOS optimized formats for iPhone and iPad are coming soon!
Do your images map to data?
Yes, our images are easily mapped to any data set.
Do you offer technical support?
Absolutely. We provide initial training with your technical staff for effective use and navigation through our image library. We also offer support to ensure our products easily integrate into your website solutions.
Do you update vehicles after you've released them to the image library?
We are proud to provide you with the most vehicles, the most content, on an unmatched delivery schedule. Because we shoot and deliver vehicles early, colors are added as they are released to the market.
What is the best/easiest way to ensure we capture any and all updates to the AIL image library?
The very best way to ensure you have the most current image library downloaded is to set up an automated process using the Change Log. This log specifies the exact changes to the image library. You do not need to search through the entire library; this tool does the work for you. Please contact your Customer Support Specialist at ailsupport@evox.com to request.
How long does it take for vehicle imagery to be released into the image library?
We shoot each model shortly after it is released to the market. Once shot, a full suite of assets is available in the image library 1-2 weeks later.
How can we get an image more quickly?
To better serve our customers and to ensure they have the images they need as soon as possible, we fast track a front ¾ image of every car we shoot and make it available in the Pre-Release Library. All remaining assets (excluding the editorial video) are delivered approximately 1-2 weeks after the pre-released photo. Please contact your Customer Support Specialist at ailsupport@evox.com for access to our Pre-Release Library.
How do I get pricing? How does the structure work?
Please contact an experienced Licensing Specialist for details at licensing@evox.com.
I have feedback regarding your imagery, who should I contact?
We are always looking for your feedback! Please contact EVOX IMAGES® at 310-605-1400 and ask to speak with our Director of Product Management or use our online contact form and choose Feedback from the dropdown menu.
Is there a product we do not currently offer that you need?
Please let us know! Contact EVOX IMAGES® at 310-605-1400 and ask to speak with our Director of Product Management or use our online contact form and choose Feedback from the dropdown menu.
Where can I see working examples of your still and interactive imagery?
For additional information regarding our client websites, please contact a Customer Support Specialist at ailsupport@evox.com.
Is it possible to get car sourcing on demand?
If there is a specific vehicle trim you are interested in that we are not scheduled to shoot, we would be happy to source the vehicle for you and provide you with the images in our library. There is a fee associated with on demand car sourcing.
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EVOX CG IMAGE LIBRARY:
What is the difference between your CG Products and your current library products?
EVOX IMAGES® has two image library categories: EVOX Pro™ and EVOX CG™.
Our new image library, EVOX CG™, is the most complete and versatile package of rich visual content developed using breakthrough CGI technology. View our current EVOX CG™ product, CG Exterior Colorized Spin, and check our website for new additions.
Our tried and proven image library, EVOX Pro™, is the automotive industry's leading photo and video image library. The robust product offering helps you stay competitive in an ever-changing digital world. See the complete EVOX Pro™ product listing.
What EVOX CG™ makes and models will be available?
Our goal is to offer EVOX CG™ for the same vehicles in our EVOX Pro™ library.
When will they be available?
We will launch EVOX CG™ with our CG Exterior Colorized Spins product in the near future.
Can I order a vehicle if you do not have it?
Evox is flexible when it comes to meeting our clients' needs and looks forward to working with your vehicle "wish list." For more information, please contact an experienced EVOX IMAGES® Licensing Specialist.
How do you make the models?
EVOX IMAGES® has developed breakthrough new proprietary processes that draw on our unique capabilities and experience.
Are the vehicles Product Correct?
While EVOX IMAGES® cannot guarantee 100% compliance to product specifications, we believe you will find our CG images to be very close to actual photos of the vehicle.
Is Evox replacing photography with CGI?
No, EVOX IMAGES continues to provide high quality photo and video products.